Anyone can get scammed online, including the generation of Americans that grew up with the internet.
If you’re part of Generation Z — that is, born sometime between the late 1990s and early 2010s — you or one of your friends may have been the target or victim of an online scam. In fact, according to a recent Deloitte survey, members of Gen Z fall for these scams and get hacked far more frequently than their grandparents do.
Compared to older generations, younger generations have reported higher rates of victimization in phishing, identity theft, romance scams, and cyberbullying. The Deloitte survey shows that Gen Z Americans were three times more likely to get caught up in an online scam than boomers were (16 percent and 5 percent, respectively). Compared to boomers, Gen Z was also twice as likely to have a social media account hacked (17 percent and 8 percent). Fourteen percent of Gen Z-ers surveyed said they’d had their location information misused, more than any other generation. The cost of falling for those scams may also be surging for younger people: Social Catfish’s 2023 report on online scams found that online scam victims under 20 years old lost an estimated $8.2 million in 2017. In 2022, they lost $210 million.
This may be true. The other thing that’s been bothering me for a while is that Millennials were really the last generation to be given an understanding of how computers worked. The computers they grew up with had hierarchical file systems, file types, programs that understood both, etc.
From iTunes onwards (yes, iTunes, this didn’t even start with the cloud), there’s been an attitude of “Computers are too hard to understand so let’s dumb it down and hide everything” from computer makers. This got ramped up when everything moved to the cloud and/or mobile devices, the latter doing everything practically possible to avoid giving anyone some language in which they could understand what the computer was doing underneath.
Hell yeah, I’d expect people to fall for online scams when they’ve had the ability to understand what they’re looking at ripped away from them by a short-termist industry that’s just, today, looking for ways to charge people for stuff they could do themselves like manage their own data.
And I’ve seen this dumbing down impact other things too. People furious about the idea of using BBSes other than Reddit because… I honestly don’t know, but there’s always massive support for their opinion. People who, likewise, describe Mastodon as “too hard” because they have to pick a server. Even in tech communities, people who you’d assume had no problem picking a mobile phone carrier, or an ISP, or an email provider, have a massive problem with picking a Mastodon node, and when you talk to them, not only are you flamed to hell and back by everyone else, but it becomes clear that actually, no, they didn’t pick a mobile phone carrier, they used their parent’s. They didn’t pick an ISP, they picked Xfinity because Comcast already gave them TV. They didn’t pick an email provider, they didn’t even realize you could, they just signed up to GMail.
Ten years ago, none of this was true. People as a whole, especially those who were discussing tech topics, were not that tech ignorant. Today? We are regressing as a society.
Computer literacy needs to be a subject treated like math and science in school. It shouldn’t just be one class that older students take one year, but a class that is taken every year and escalates to more advanced topics as they get older.
And if there’s no space in the schedule, then cut back on the science classes. Who even remembers anything they learned in middle school science? Learning about sedimentary rocks and cumulonimbus clouds never helped me, personally.