If you’re thinking of sending back a disappointing gift you just received over the holidays, the return may bring even more disappointment.

Americans have grown accustomed to free returns, but a growing number of retailers are charging fees as returns squeeze retailers’ bottom lines.

Macy’s, Abercrombie, J. Crew, H&M and other companies have all added shipping fees for mail-in returns.

And it’s not just the big mall brands, either. Eighty-one precent of merchants are now charging a fee for at least some methods of returns, according to Happy Returns, a logistics company that specializes in returns.

  • Akinzekeel@lemmy.world
    link
    fedilink
    arrow-up
    17
    ·
    11 months ago

    I have the same experience unfortunately in Europe. Was looking for a new hairdryer the other day, and it’s just endless pages of the same Chinese crap with made up brand names and fake customer reviews.

    Gave up and drove to the store instead.

    • XTornado@lemmy.ml
      link
      fedilink
      arrow-up
      2
      ·
      11 months ago

      That there are cheap x Chinese stuff in there yeah. But if you know the brands that doesn’t matter. Plus you an also always check the seller data is usually some weird Chinese name and address.