Stopped at my local Best Buy the other day. Needed an SSD that was locked behind glass. After attempting to get help for a half hour I ordered one on eBay from the parking lot and drove home. I’ve honestly tried to support brick and mortar where I can but I give up.

I’d agree the OPNsense UI is probably more intuitive if you’ve never touched PFSense but I found the OPNsense UI difficult coming from many years of PF.

I’ve been using an R210ii with PFSense for like 8 years now. It’s been rock solid and only sips like 20 watts.