A lot of what the government does is hard to quantify and involves complicated tasks that inevitably require bureaucratic coordination and, yes, inefficiency.
Also, government is built for stability, not efficiency. Ever heard of a company Bus Number? It’s how many individual employees can get hit by a bus, and the company continues to operate without interruption. A higher bus number means less efficiency, but also more stability. And importantly, even the most efficient companies should never have a bus number of 0, because that’s just setting your company up for failure.
If you have one dude down in IT who has been silently plugging away for 20 years, does all of the weekly server maintenance tasks without making a huge fuss about it, has slowly absorbed other duties throughout the years, etc? Yeah, if he gets hit by a bus, your company is likely fucked. Maybe not right away, but soon enough, when all of those “extra” tasks suddenly aren’t getting done and begin to pile up. Even if the company immediately re-hires for the position, the new person won’t know everything that the old dude was doing. Since the old dude had just been quietly soldiering on, a lot of his job duties were tacit and implied, rather than being written in a job description anywhere. The bus number is 0 in a surprising amount of multimillion dollar companies, because efficiency means there’s just one or two people holding everything together.
Imagine if the DMV was forced to close for the week, just because Janet in accounting got the flu and she was the only one who knew how to do some mission-critical task. Or even worse, what if City Hall shut down after a tornado landed across town? Because one or two people across town happened to work at City Hall, and were affected. People would lose their goddamned minds, because crisis is when people need the government the most. People expect roads to be cleared of debris, power lines to be repaired, access restored to blocked neighborhoods, water service to be restored, etc… But if the government has a low bus number, there’s a good chance that the government will shut down when a few government employees are affected. The bloat is, in large part, a redundancy to ensure continued operation. The government never has just one person capable of doing a task.
Also, government is built for stability, not efficiency. Ever heard of a company Bus Number? It’s how many individual employees can get hit by a bus, and the company continues to operate without interruption. A higher bus number means less efficiency, but also more stability. And importantly, even the most efficient companies should never have a bus number of 0, because that’s just setting your company up for failure.
If you have one dude down in IT who has been silently plugging away for 20 years, does all of the weekly server maintenance tasks without making a huge fuss about it, has slowly absorbed other duties throughout the years, etc? Yeah, if he gets hit by a bus, your company is likely fucked. Maybe not right away, but soon enough, when all of those “extra” tasks suddenly aren’t getting done and begin to pile up. Even if the company immediately re-hires for the position, the new person won’t know everything that the old dude was doing. Since the old dude had just been quietly soldiering on, a lot of his job duties were tacit and implied, rather than being written in a job description anywhere. The bus number is 0 in a surprising amount of multimillion dollar companies, because efficiency means there’s just one or two people holding everything together.
Imagine if the DMV was forced to close for the week, just because Janet in accounting got the flu and she was the only one who knew how to do some mission-critical task. Or even worse, what if City Hall shut down after a tornado landed across town? Because one or two people across town happened to work at City Hall, and were affected. People would lose their goddamned minds, because crisis is when people need the government the most. People expect roads to be cleared of debris, power lines to be repaired, access restored to blocked neighborhoods, water service to be restored, etc… But if the government has a low bus number, there’s a good chance that the government will shut down when a few government employees are affected. The bloat is, in large part, a redundancy to ensure continued operation. The government never has just one person capable of doing a task.