• Bonehead@kbin.social
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    1 year ago

    The service charge is not a tip or gratuity, and is an added fee controlled by the restaurant that helps subsidize the staff wages so that management doesn’t have to while still seeming to have reasonable prices on the menu. Also, management takes a cut as it subsidizes their wages too.

    Edit: I get why this upsets some people, but the downvote button is not a disagree button. I merely restated the restaurant’s explanation in plain language. I’m not agreeing with it…

    • cerevant@lemm.ee
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      1 year ago

      If you charge me for service, I’m not paying extra for service.

      Call it what it is - a junk fee so they can make their prices look lower than they are. I wouldn’t go to this restaurant a second time.

      • MxM111@kbin.social
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        1 year ago

        The cost of food in American restaurants includes service charger. It just not itemized. Waiters do have salaries, so it comes from somewhere.

        • Square Singer@feddit.de
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          1 year ago

          Hey, look at our cheap food!

          Oh, btw, we didn’t tell you, but it’s actually 18% more expensive than the prices on the menu.

          Also, it’s $10 extra for the plates and silverware.

          And we also charge you for eating in as well, that’s another $10.

          And if you don’t tip on top of that, we get really angry.

          Please leave a 5 star review!

    • fishos@lemmy.world
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      1 year ago

      Except you’re wrong. It is a tip because the tip is the service charge. The tip specifically is “we pay them less than minimum wage and your tip covered the rest of their service cost”. A tip AND a service charge, especially a service charge not levied because there were X+ people at the table, is double dipping on the tip. Both fees are for the same thing. Either increase prices or increase the tip(or pay your workers fairly and don’t expect me to subsidized the rest with these secret fees). Make them upfront and honest. This isn’t. This is a perfect invitation to say “you already charged me for the service, so no tip is needed, because that’s what it is for”.

        • fishos@lemmy.world
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          1 year ago

          Nice reading comprehension. The TIP is a service charge. You got that backwards buddy. So a service charge and a tip is service charge x2. Or you’re admitting that a tip is only for “above and beyond thanks”, in which case it’s not mandatory and this is again a scam.

          • Rivalarrival@lemmy.today
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            1 year ago

            A tip is money paid directly to the worker providing the service. The restaurant can’t keep any part of it. They are not taxed on it, either as sales tax or income tax. That money is only counted as income to the worker.

            This service fee was subject to sales tax. It will also be subject to income tax by the restaurant. The restaurant gets to keep as much of it as they want.

            “Mandatory gratuities” are tips that the restaurant obligates the customer pay to the waitstaff. Where these are charged, you are not allowed to stiff the waitstaff. The restaurant cannot keep any part of that gratuity.

            Tips/gratuities and service fees are not the same thing at all.

            • fishos@lemmy.world
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              1 year ago

              I’m not talking the law, I’m talking what the tip actually is in practice. It’s the service charge. You’re paying for the server to serve you. The tip isn’t for the food. It for the server serving. Just because you’ve been conned and guilted into accepting this as normal doesn’t make it right. And just because it’s taxed doesn’t mean it’s still not extra income to the resturaunt. Would it be ok if I mugged you but paid taxes on the money and gave it a cutesy name?