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I so wish Signal was actually good. When I persuaded most of my family and some friends to switch a few years ago, I really hoped it would get better.
But on top of things like still requiring a phone number, not allowing third party clients and integrating their own crypto currency payments into the app, the overall UX is still pretty bad compared to other messaging apps with very few improvements over the last couple of years.
As a consequence I still have Telegram installed just in case I need to e.g. send an image without extreme quality loss or share my live location. My most recent annoyance was not being able to delete old media (to keep the database from growing into the tens of gigabytes) without also deleting the corresponding messages.
And while it will always be controversial, I’ll say it over and over again: you MUST support some kind of adversarial interoperability for a messaging client, at least if you want me on your service. In the US, that means having some degree of SMS support since that’s what most people can use by default. In many parts of the world (at least pending the new EU directive), you don’t even have that since the primary means of messaging most people is proprietary services.
Signal walked back from even bare-bones SMS support in their app. If they had supported it, including forwarding messages to desktop/tablet clients , I am sure it could’ve given them a high degree of user retention. Maybe even some opportunities to conversion, e.g., a user getting a prompt when starting a new SMS that the sender is on Signal. They instead focused on maintaining the walled garden and that creates an INTENSELY high up-front cost. For someone like me, who puts a high priority on juggling as few of these apps as possible to communicate with people, it’s an unreasonably high one. I have no more desire to try and fight to convert all my parents to Signal as getting them onto a Discord server or any other random, narrow-field service that they will not be able to ding strangers on.
It’s absolutely unintelligible to me that no competitor has seen plainly what makes iMessage so strong: that it works by default with pretty much everyone with nearly zero friction to the user by supporting a nearly universal fallback.
It also is why it makes so much damn sense to me that the EU passed the adversarial interoperability rule. Because the had very close to nothing for a universal fallback.
Signal’s SMS support was basically just a novelty in most of the world. Where there really isn’t much chance of Signal taking over any time soon.
There is virtually no benefit for the average user to use Signal over Whatsapp, unlike the possible benefits of Signal over SMS/iMessage. Telegram on the other hand is very attractive to them because of all the bells and whistles it has. The only difference Signal has from Whatsapp is that there’s next to no one using it, and given how a lot of the world runs on low end phones, having an app on your phone to chat only with like 1 person at best is a waste of space.
Signal axing SMS support got it into an awkward spot where it doesn’t have “anything” going for it in neither its home country or everywhere else.
I fully support the push for open protocols. It’s insane to me that most walled garden messaging apps are largely a wrapper for XMPP.
Signal supporting SMS would be nice, but I certainly prefer web based protocols over MMS for sending media. The less compression there is on the photos and videos I share the better.
Other than being forced to use WharsApp due to their market dominance, I have no desire to use anything proprietary or closed source.
Signal is my top choice open source option, because it’s easy for my family and friends to just use, and it’s one of a very small pool of messaging apps that is verifiably private and secure.
I remember when it was trash in like 2013, but it’s been something I recommend to family and friends since at least 2020. UI is clean, modern, and uncluttered IMO.
Not sure I’ve ever seen Signal push anything crypto related.
Telegram is “pinky promise” secure with a closed source encryption mechanism. I love that it was created by the guy who created VK and fled Russia when the oligarchy wanted control, but that was years ago. Signal is fully open source, including its encryption.
They store no information on users, not even metadata like phone numbers, and this is documented in the blog posts they make when governments get mad about it after their requests for user data can’t be filled.
The fact that you need a phone number to sign up bothered me early on, but over time I’ve realized how helpful it is from a UX perspective. Friends and family want to be able to connect to their contacts directly – not ask for a username.
I’m not saying Telegram is in any way more secure or trustworthy; of course it isn’t. Just that it’s on a completely different level in terms of features and UI/UX.
Not sure I’ve ever seen Signal push anything crypto related.
It’s called MobileCoin and it’s right there in the app settings, under “Payments”. They raised almost $80 million in venture capital in 2021 from different investors.
I have a lot of gripes with it, but since I only use it with a few people (if I try to switch someone to an unfamiliar platform anyway, I’d rather go with XMPP), my biggest one is not allowing desktop registration officially. I had to use signal-cli to register, and then it kept giving errors for trying to bind the official client. Maybe it’s for the best since the client is Electron… But still, very disrespectful to people who refuse to use smartphones. Such an arbitrary requirement, they have phone numbers already…
Just did a quick test. On the high quality setting it reduced a 3MB input jpeg image to 0.5MB with a very noticable loss in quality. To me at least that qualifies as “extreme”. Why not just have a third option allowing you to send images without recompression? In order to do that you currently have to trick Signal by e.g. changing the file extension or sending the images hidden in a zip file, which ist just terrible UX.
that’s a considerable quality loss, like you wrote. Maybe they think that there’s email for sending large files and that a messenger is more about conversation 🤷
I so wish Signal was actually good. When I persuaded most of my family and some friends to switch a few years ago, I really hoped it would get better.
But on top of things like still requiring a phone number, not allowing third party clients and integrating their own crypto currency payments into the app, the overall UX is still pretty bad compared to other messaging apps with very few improvements over the last couple of years.
As a consequence I still have Telegram installed just in case I need to e.g. send an image without extreme quality loss or share my live location. My most recent annoyance was not being able to delete old media (to keep the database from growing into the tens of gigabytes) without also deleting the corresponding messages.
And while it will always be controversial, I’ll say it over and over again: you MUST support some kind of adversarial interoperability for a messaging client, at least if you want me on your service. In the US, that means having some degree of SMS support since that’s what most people can use by default. In many parts of the world (at least pending the new EU directive), you don’t even have that since the primary means of messaging most people is proprietary services.
Signal walked back from even bare-bones SMS support in their app. If they had supported it, including forwarding messages to desktop/tablet clients , I am sure it could’ve given them a high degree of user retention. Maybe even some opportunities to conversion, e.g., a user getting a prompt when starting a new SMS that the sender is on Signal. They instead focused on maintaining the walled garden and that creates an INTENSELY high up-front cost. For someone like me, who puts a high priority on juggling as few of these apps as possible to communicate with people, it’s an unreasonably high one. I have no more desire to try and fight to convert all my parents to Signal as getting them onto a Discord server or any other random, narrow-field service that they will not be able to ding strangers on.
It’s absolutely unintelligible to me that no competitor has seen plainly what makes iMessage so strong: that it works by default with pretty much everyone with nearly zero friction to the user by supporting a nearly universal fallback.
It also is why it makes so much damn sense to me that the EU passed the adversarial interoperability rule. Because the had very close to nothing for a universal fallback.
Signal’s SMS support was basically just a novelty in most of the world. Where there really isn’t much chance of Signal taking over any time soon.
There is virtually no benefit for the average user to use Signal over Whatsapp, unlike the possible benefits of Signal over SMS/iMessage. Telegram on the other hand is very attractive to them because of all the bells and whistles it has. The only difference Signal has from Whatsapp is that there’s next to no one using it, and given how a lot of the world runs on low end phones, having an app on your phone to chat only with like 1 person at best is a waste of space.
Signal axing SMS support got it into an awkward spot where it doesn’t have “anything” going for it in neither its home country or everywhere else.
I fully support the push for open protocols. It’s insane to me that most walled garden messaging apps are largely a wrapper for XMPP.
Signal supporting SMS would be nice, but I certainly prefer web based protocols over MMS for sending media. The less compression there is on the photos and videos I share the better.
Other than being forced to use WharsApp due to their market dominance, I have no desire to use anything proprietary or closed source.
Signal is my top choice open source option, because it’s easy for my family and friends to just use, and it’s one of a very small pool of messaging apps that is verifiably private and secure.
Signal is great!
I remember when it was trash in like 2013, but it’s been something I recommend to family and friends since at least 2020. UI is clean, modern, and uncluttered IMO.
Not sure I’ve ever seen Signal push anything crypto related.
Telegram is “pinky promise” secure with a closed source encryption mechanism. I love that it was created by the guy who created VK and fled Russia when the oligarchy wanted control, but that was years ago. Signal is fully open source, including its encryption.
They store no information on users, not even metadata like phone numbers, and this is documented in the blog posts they make when governments get mad about it after their requests for user data can’t be filled.
The fact that you need a phone number to sign up bothered me early on, but over time I’ve realized how helpful it is from a UX perspective. Friends and family want to be able to connect to their contacts directly – not ask for a username.
I’m not saying Telegram is in any way more secure or trustworthy; of course it isn’t. Just that it’s on a completely different level in terms of features and UI/UX.
It’s called MobileCoin and it’s right there in the app settings, under “Payments”. They raised almost $80 million in venture capital in 2021 from different investors.
Ew. Thanks for pointing me to that. TIL.
I have a lot of gripes with it, but since I only use it with a few people (if I try to switch someone to an unfamiliar platform anyway, I’d rather go with XMPP), my biggest one is not allowing desktop registration officially. I had to use signal-cli to register, and then it kept giving errors for trying to bind the official client. Maybe it’s for the best since the client is Electron… But still, very disrespectful to people who refuse to use smartphones. Such an arbitrary requirement, they have phone numbers already…
image quality has 2 options. if you choose high quality, there’s no “extreme quality loss”
Just did a quick test. On the high quality setting it reduced a 3MB input jpeg image to 0.5MB with a very noticable loss in quality. To me at least that qualifies as “extreme”. Why not just have a third option allowing you to send images without recompression? In order to do that you currently have to trick Signal by e.g. changing the file extension or sending the images hidden in a zip file, which ist just terrible UX.
2,5 mb is just the exif data 😋
that’s a considerable quality loss, like you wrote. Maybe they think that there’s email for sending large files and that a messenger is more about conversation 🤷