bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 1 month agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square180linkfedilinkarrow-up1927arrow-down18
arrow-up1919arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 1 month agomessage-square180linkfedilink
minus-squareKrudler@lemmy.worldlinkfedilinkEnglisharrow-up27·1 month agoSo providing NO assistance to customers turned out to be a bad idea? THE MOST UNPREDICTABLE OUTCOME IN THE HISTORY OF CUSTOMER SERVICE!
So providing NO assistance to customers turned out to be a bad idea?
THE MOST UNPREDICTABLE OUTCOME IN THE HISTORY OF CUSTOMER SERVICE!