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As designed
Why did they use a Hieronymus Bosch painting?
To emphasize a broken system
I worked for SNAP, it is on purpose. People in power rather it be a bunch of hoops for the smallest amount of help possible. They can wave the requirements in my state for emergencies, makes it so much easier than making people follow up and waste time trying to reach people on phone lines to make sure things are updated and they met requirements. It doesn’t help anyone, and most people are still broke while working a jobs.